Salon Biz Tips

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Hello! I'm Malcolm Gibbons and I want to create products and groups that are as passionate as I am. I want to reach and help as many people in a meaningful and profound way. My goal is that every person that gains access to any of my programs to find tremendous value in what I’m offering. I want to be available to all that join and I want to create a close knit community of like-minded people that simply want to grow their business and have a great work-life balance.


One thing is certain; these programs will improve your business and your life. Perfect for you if you are new to salon ownership or want to develop new skills to take your Salon to the next level and don’t know where to start.

  • Everything he suggested for me that I did, all gave me break through moments! I have now reached goals I didn’t believe I would, developed my business skills and extended my client base so much more than I ever would have otherwise.I went from about one job a week to around 5 jobs a week.

    Christelle McIntosh
    Christelle Make Up
  • Malcolm has valuable experience in the Hair industry and I enjoyed the fact that he had already done, trialed, succeeded and failed in the things I wanted to know about, this experience was extremely helpful and saved me time as I didn’t have to go through the same.

    Tracey Wallace
    Fruition for Hair
  • Malcolm provides a great mix of coaching, consulting and mentoring. He inspired me with his realistic advice. Malcolm’s own experience in the industry provides him with an invaluable source of knowledge and relevance.

    Diana Beaufort
    Reds Hair Dressing
  • I met Malcolm at a time of most need, they say that when the student is ready, the teacher will appear and that was certainly the case for me. I was struggling with managing my own clientele, organising appointments, taking care of stock issues, accounting, marketing (such as it was!) and basically chasing myself around in circles and getting further and further behind every day.

    Jackie Warren
    Hair Head Start
  • Malcolm covers the whole business from financial, marketing, leadership, staff incentives, business & marketing plan – its the whole package for a very affordable cost that has given me fast and effective results. My business wouldn’t be what it is today without Malcolm’s help.

    Kelly Powell
    Marlborough Day Spa
  • I have found the Shock Consult seminars to be extremely beneficial for my business confidence and when I had lost focus and sight of my vision, Malcolm offered guidance to regain clarity and direction allowing me to fulfil my original goals.

    Corinna Gerber
    Beauty for Everyone
  • Working with Malcolm, I find him very understanding and I can feel comfortable to ask for help with any situation. He always gives a very honest opinion with any ideas I put forward and constantly keeps my mind ticking with creative ideas he throws at me.

    Celine Ricketts
    Beauty Boutique
  • Overall my experience working with Malcolm has been invaluable and I have learnt some great and very helpful things in many areas of business. Having many years within the salon field in areas of ownership and management Malcolm’s advice comes from a wealth of knowledge

    Jeremy Foster-Moan
    Servilles Barber
  • Malcolm just "gets it" as to how frustrating running a salon can be. People/staff can be very complex. Malcolm gave me confidence to stand up to my staff in a better way and to turn potentially disastrous situations into positive ones for both myself and my staff.

    Irene Ireland
    The Silverchair Salon

Shock Blog

November 24, 2015

Five Really Common Reasons Your Salon Clients Seek Out Your Competition

Keeping Your Salon Clients…Your Salon Clients… I was taking with a client the other day and she asked me about client retention… Well, her actual question […]
July 8, 2015
5 hotprinciplesofPlanning

The 5 Hot Principles of Successful Planning

Many salon owners don’t plan and those that do seem to most often not follow their plan or typically forget they even have a plan altogether. […]
June 26, 2015
Hair or Beauty Salon culture

What’s your Hair or Beauty Salon Culture saying about you and your team?

I’ve been talking with many clients lately about their Hair Salon or Beauty Clinic culture, and there may well be some confusion over what Salon Culture […]