March 20, 2015

How well do you know your customers?

As Larissa and Malcolm enjoyed lunch together one sunny Auckland afternoon, the topic of businesses in the hair and beauty industry knowing their target audience came up. They […]
February 18, 2015

3 sales tips to help your business succeed

It’s always important to attract new clients into your spa or salon, but if that’s your sole focus, you may be missing valuable opportunities right in […]
February 10, 2015

When did you last check that your goals are S.M.A.R.T?

Goal setting is as important in personal life as it is in business. The most common denominator in all the self-help literature and books is the […]
December 19, 2014

5 Rock Solid Reasons your Salon/Clinic/Spa should consider the Benefit of Employing a Switched on Receptionist

Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing to poor client service leading to a loss of clients […]