Client Focus
24 November 2015
Keeping Your Salon Clients…Your Salon Clients… I was taking with a client the other day and she asked me about client retention… Well, her actual question […]
24 April 2015
We all know that loyal clients are the best! It’s so important to build a loyal client base, especially today when people are jumping between salons […]
20 March 2015
As Larissa and Malcolm enjoyed lunch together one sunny Auckland afternoon, the topic of businesses in the hair and beauty industry knowing their target audience came up. They […]
9 June 2012
It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]