9 April 2015
Networking is good for Business!

Networking is good for Business!

Networking is good for Business! It has long been lamented by salon owners that it’s a lonely experience and quite a solitary position, as there is […]
20 March 2015
How well do you know your customers?

How well do you know your customers?

As Larissa and Malcolm enjoyed lunch together one sunny Auckland afternoon, the topic of businesses in the hair and beauty industry knowing their target audience came up. They […]
18 February 2015
3 sales tips to help your business succeed

3 sales tips to help your business succeed

It’s always important to attract new clients into your spa or salon, but if that’s your sole focus, you may be missing valuable opportunities right in […]
10 February 2015
When did you last check that your goals are S.M.A.R.T?

When did you last check that your goals are S.M.A.R.T?

Goal setting is as important in personal life as it is in business. The most common denominator in all the self-help literature and books is the […]
19 December 2014
happy-business-woman

5 Rock Solid Reasons your Salon/Clinic/Spa should consider the Benefit of Employing a Switched on Receptionist

Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing to poor client service leading to a loss of clients […]
23 July 2014
Dear Bosses 5 (a letter from your employees) Shock!

Dear Bosses 5 (a letter from your employees) Shock!

This is the fifth and final email on the Dear Bosses series, have a quick read… And remember why I’m sending these to you… In bite […]
30 June 2014
Dear Bosses 5 (a letter from your employees) Shock!

Dear Bosses 4 (a letter from your employees)

This is the fourth post on the Dear Bosses series, have a quick read… And remember why I’m showing you these… in bite sized bits I’m […]
7 May 2014
Dear Bosses 5 (a letter from your employees) Shock!

Dear Bosses 3 (a letter from your employees)

This is the third post on the Dear Bosses series, have a quick read… And remember why I’m showing you these… in bite sized bits I’m […]
24 April 2014
Dear Bosses 5 (a letter from your employees) Shock!

Dear Bosses 2 (a letter from your employees)

This is the second post on the Dear Bosses series, have a quick read… And remember why I’m showing you these… in bite sized bits I’m […]
9 April 2014
Dear Bosses 5 (a letter from your employees) Shock!

Dear Bosses 1 (a letter from your employees)

Dear Salon Boss…. The next few blog posts may well be the most important you’ll read this year for your salon success… Why, well in bite […]
15 March 2014
Training, Salon Business Coach, Educate

Salon Owner laments “I had my lot and just needed to accept it!” (Not!)

I asked a successful client of mine the reason she attributes to her success… Here’s her answer… “I stumbled along for many years just getting by […]
20 July 2013
vision

Finding Your Salon Vision

In this video: 00:26    The basis for a success story 00:53    The vital importance 01:10    What is a Vision? 01:22    How to […]