Upcoming Events

24 August 2020

QuarterCLUB III – Christchurch 2020

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
18 May 2020

QuarterCLUB II – Christchurch 2020

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
17 February 2020

QuarterCLUB I – Christchurch 2020

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
10 February 2020

QuarterCLUB I – Wellington 2020

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
4 November 2019

PowerUPfor2020

PowerUP for 2020 has finished but you can register your details for advanced notification of PowerUP for 2021 when tickets become available:         […]
7 January 2012

A Question and an Answer about Discounting

This post is inspired by an excellent question regarding a previous post by me on the daily deal websites and in general discounting and it’s effects […]
18 December 2010

“Have You Thought About…”

Have u thought about? There’s often a big divide between people who need to be helped and the people are ready to be helped. Which one […]
27 June 2010

Could your Salon do with a detox? Here are four critical areas to start with:

Talking with a new client the other day she asked me whether anyone else was saying their salon was feeling a bit wintery, a bit drab, a […]
19 December 2009
customer-Salon Business Coach

Competing For the Customer – 4 Great Tips to Creating a Higher Expectation of Customer Service

It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]
15 November 2009
business-systems

Business Systems

Its amazing to me how many business owners spend hundreds and sometimes many thousands of dollars on creating and establishing lots of systems around the running […]