Upcoming Events

29 April 2019

QuarterCLUB ll – Auckland 2019

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
10 March 2019

How to Build Your Ideal Team

Salon Business Coach and Kitomba Salon & Spa Software are bringing the ‘How to build your ideal team’ workshop to Wellington! Join us on Sunday 10 […]
19 August 2018

Fiji Retreat

AN EXCITING INDUSTRY EVENT  – FOR THE SAVVY SALON OWNER OR MANAGER! Learning | Sun | Fun It’s what you’ve been waiting for … A Salon Owners Retreat and Conference […]
13 August 2018

QuarterCLUB III – Wellington 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
7 August 2018

QuarterCLUB lll – Auckland 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
7 May 2018

QuarterCLUB II – Wellington 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
1 May 2018

QuarterCLUB ll – Auckland 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
19 February 2018

QuarterCLUB I – Wellington 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
13 February 2018

QuarterCLUB l – Auckland 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
24 April 2015

What salon and spa owners need to know about client loyalty

We all know that loyal clients are the best! It’s so important to build a loyal client base, especially today when people are jumping between salons […]
2 May 2013

There’s one question I just keep getting asked…

Every salon owner that I talk to has this question! And the answer is simple but we as salon owners complicate it - why? Well because we THINK it must be difficult.
9 June 2012
customer-Salon Business Coach

Competing for the Customer: Creating a higher expectation of customer service

It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]