Hair salon help
26 September 2021
This concept is one of the not so secret secrets to knowing how much you can afford to spend on gaining new clients for your salon. And it is such an important metric that it is surprising many salon owners don’t use it in determining their marketing budget - in fact it is little known let alone widely used in salons, but today I’m here to reveal its importance to you and show you how it works.
18 July 2021
Numbers suck Malcolm!
This article is to help take the mystery out of the numbers dilemma for you and hopefully get you to see numbers can be fun, if you struggle to know how and which numbers are important to a successful business and want numbers to be fun, then read on my friend…
28 June 2021
Today as I sit down to write this piece my thoughts go to what am I going to say that will make a difference to hopefully a lot of salon owners – what secret gem can I share that will help move them from where they are to where they want to be? So what am I going to share with you in a short article that could make a huge difference for your business and my thoughts go to the similarities of an old aeroplane and a salon... read more
9 April 2014
Dear Salon Boss…. The next few blog posts may well be the most important you’ll read this year for your salon success… Why, well in bite […]
19 December 2011
Malcolm Gibbons asks whether daily deal websites are really the answer to business stability We are all familiar with the saturation of the one day deal […]
24 December 2009
You know – it struck me as I was sitting waiting for friend to have a drink with that at 4.15 on a Thursday afternoon there […]
19 December 2009
It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]
15 December 2009
Have you ever considered the value of training employees in the art of giving GREAT service? The biggest complaint I hear from disgruntled salon and clinic […]