Upcoming Events

4 November 2019

PowerUPfor2020

PowerUP for 2020 has finished but you can register your details for advanced notification of PowerUP for 2021 when tickets become available:         […]
19 August 2018

Fiji Retreat

AN EXCITING INDUSTRY EVENT  – FOR THE SAVVY SALON OWNER OR MANAGER! Learning | Sun | Fun It’s what you’ve been waiting for … A Salon Owners Retreat and Conference […]
30 October 2017

PowerUP for 2018

Be More Organised, Make More Money, Have More Time in 2018! PowerUP for 2018 – The Serious Salon Owners Annual Planning Workshop Intensive At our 4th annual […]
15 May 2017

QuarterCLUB II Christchurch – 2017

Are you Driving your Business, or is it Driving You? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
17 March 2017
Struggling a bit lately?

Struggling a bit lately? Listen to this…

If you’ve been struggling a bit lately have a listen to this… In this quick video (3.5 mins), I’m offering you the opportunity to spend 30 […]
19 December 2014
happy-business-woman

5 Rock Solid Reasons your Salon/Clinic/Spa should consider the Benefit of Employing a Switched on Receptionist

Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing to poor client service leading to a loss of clients […]
9 October 2012
Salon Business Coach, Win, Salon, Hairdresser, Beauty

Do you want to know what changed her salon business for the better?

I discussed with a successful client of mine the reason/s she attributes to her current success… Here’s her answer… “I stumbled along for many years just […]
23 July 2012

Shock Consult Sponsors ‘Salon of the Year, Classic’ at Kitomba Business Awards

I’m thrilled to announce that Shock Consult is the sponsor of the prestigious award, ‘Salon of the Year, Classic’ at the Kitomba/NZARH/HITO Business Awards where winners […]
9 June 2012
customer-Salon Business Coach

Competing for the Customer: Creating a higher expectation of customer service

It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]
6 April 2012
Rulebook-Salon Business Coach

Is it Policy or Fallacy in your salon?

  Here’s a story that got me thinking and if I do say so myself, more than a little riled up… I recently received a letter from an overseas […]
7 January 2012

A Question and an Answer about Discounting

This post is inspired by an excellent question regarding a previous post by me on the daily deal websites and in general discounting and it’s effects […]
19 December 2011
deals- Salon Business Coach

Daily Deal Websites

Malcolm Gibbons asks whether daily deal websites are really the answer to business stability We are all familiar with the saturation of the one day deal […]